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Easy Pack Machinery

Privacy Policy

Privacy Policy

Effective Date: 27/3/2025

1. Introduction
Welcome to Easy Pack Machinery Sdn. Bhd. (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing our website or using our services, you agree to the terms outlined in this policy.

 

2. Information We Collect
We may collect and process the following types of personal data:

  • Personal Identification Information: Name, NRIC/passport number, company details, job title, and contact details (phone number, email, address).

  • Transaction Information: Payment details, invoices, and order history.

  • Website Usage Information: IP address, browser type, device information, and cookies.

  • Correspondence Data: Communications between you and us via email, contact forms, or other channels.

 

3. How We Use Your Data
We process your personal data for the following purposes:

  • To provide and improve our products and services.

  • To process orders, payments, and deliveries.

  • To communicate with you regarding inquiries, support requests, and promotional updates.

  • To comply with legal and regulatory requirements.

  • To analyze website traffic and enhance user experience.

 

4. Disclosure of Personal Data
We do not sell or trade your personal data. However, we may disclose it to:

  • Service Providers & Partners: Third-party vendors who assist in payment processing, shipping, marketing, or IT support.

  • Regulatory Authorities: If required by law or to comply with legal obligations.

  • Business Transfers: In the event of a merger, acquisition, or business restructuring.

 

5. Data Security
We take reasonable steps to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

 

6. Your Rights
Under the PDPA, you have the right to:

  • Request access to your personal data.

  • Correct inaccuracies in your data.

  • Withdraw consent for certain data processing activities.

  • Request deletion of your personal data, subject to legal and contractual obligations.

To exercise your rights, please contact us at info@easypack.com.my.

 

7. Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences via your browser settings.

 

8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such third-party websites.

 

9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The latest version will be posted on our website with the effective date indicated.

 

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Easy Pack Machinery Sdn. Bhd. (199601021142 (393494-A))
PMT 1186, Jln Perindustrian Bukit Minyak 18, Penang Science Park, 14100 Simpang Ampat, Pulau Pinang
Email: info@easypack.com.my
Phone: +604-502 6545